Franchise Mediation Services
While everyone usually enters a franchise relationship with the best of intentions and a strong desire to work together in order to achieve mutual success, there are occasions where disagreements between franchisees and the franchise company can quickly become quite adversarial resulting in the potential of very costly lawsuits.
LITIGATION DESTROYS BRIDGES – MEDIATION BUILDS THEM
As a result of effective mediation that quickly resolves conflict in a non-adversarial, mutually consensual manner, both parties can avoid the stresses and harms of costly litigation and still maintain a positive professional working relationship.
However, even when tempers are high and the stakes even higher, franchise disputes can often be amicably resolved without resorting to expensive and lengthy litigation. The answer involves sitting down with a neutral third party, examining the issues, considering the legal realities, and finding an acceptable solution that works for all parties.
In most cases, alternative dispute resolution, also known as franchise mediation can provide a faster, cheaper, and far less contentious solution than filing a lawsuit by either party. Any franchisee or franchisor is able to take advantage of this voluntary process.
Franchise mediation provides a mutually beneficial process with full control to both parties in dispute without having to deal with lengthy legal procedures and precedence. Instead of spending months in expensive legal proceedings, Orion’s mediator can help resolve complex and costly issues in a matter of a few short days.
Conducted in a neutral location and in a fair and neutral manner, our goal is to promptly resolve conflicts and disagreements in a fair, amicable and far less costly manner than contentious litigation.
Orion’s franchise mediator will help lead both parties through an examination of the issues, an explanation of contractual realities, and then an exploration of appropriate dispute settlement options.
We focus on assisting both the franchisee and the franchisor in properly preparing for mediation so that both parties not only understand what is important to their own business interests, but also what goals and solutions they want to ultimately achieve.
Orion stands ready to assist in negotiations and joint decision making with the goal of reaching mutually agreeable solutions, involving the issues listed below as well as numerous others: Request more information!
THE 12 MOST COMMON MEDIATED ISSUES
Overdue royalty or advertising payments
Franchisor audit results and discrepancies
Termination of franchise agreements
Protected territory encroachment situations
Promotional and advertising requirements
Conflicts involving dealer or distributors
Conflicts over products & services being offered
Incentive bonus program/manufacturer rebates issues
Support Issues
Franchisor’s field support
Lack of Communication
Franchisee retraining issues
Orion’s mediation services can be used before, during, or even following the filing of a franchise lawsuit. We will help all parties better assess the weaknesses and strengths of their positions, and can provide a clearer understanding of each parties’ interests and benefits in promptly resolving their dispute.
Orion now stands ready to help you to quickly resolve outstanding disputes, while at the same saving a great deal of time, money and aggravation.
